Our Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from White Harmony Studio.
PERSONAL INFORMATION COLLECTED
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”. We collect the following personal information about you:
· Name
· Age/Date of Birth
· Address
· Telephone number
· Email address
· Title
· Gender
· Emergency contact
· Details of any health conditions, learning difficulties or disabilities
Some information is ‘special’ and needs more protection due to its sensitivity. This is likely to include anything that can reveal information relating to your physical or mental health. We will only collect this type of information for the purposes of your health, wellbeing, welfare and safeguarding. Where we hold this data it will be with your explicit consent. If you give us this information about yourself when communicating with us, you do so because you agree to us holding this information on our records and you consent to us doing so.
If you provide us with information about other individuals (e.g. an emergency contact), you confirm that you have informed the relevant individuals accordingly. Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Information that we collect generally to fulfil any bookings placed through the Site (including processing your payment information, and providing you with invoices and/or booking confirmations). Additionally, we use this Information to:
- Communicate with you;
- Screen for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
MARKETING
By Subscribing to our website you have provided us permission to send you marketing information via our email provider. Your information will be stored in compliance with the privacy policy. We may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.
SHARING YOUR PERSONAL INFORMATION
We may share your Personal Information with third parties for example our booking system provider in accordance with this policy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.
Finally, we may also share your Personal Information to comply with applicable laws and regulations.
YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
DATA RETENTION
When you share your information through this Site, we will maintain your details for our records unless and until you ask us to delete this information.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.